Terms and conditions of use of Pick Me Up service : PolresGowa

Pick Me Up, Infinix Service Center forYou

As one of the most popular smartphone brands in Indonesia today, you can easily find Infinix service centers in many different locations. As we all know, Infinix is one of the brands that is on the rise today. The number of users continues to grow every day.

How not, this Chinese brand presents many quality smartphone products at very affordable prices. This is what makes the market grow. Its sales have also risen sharply in different parts of the country.

Despite always trying to provide the best product to consumers, name damage persists. For those of you who are experiencing this one problem, don’t worry. There are many ways you can get in touch with the Infinix service center directly.

Among the many ways in which you can try to contact the service center, there is one that we highly recommend. This method is to use the Get Me Service. This is a premium service from Infinix for its customers.

What is my pick-up service

Pick Me Up service is a service provided to Infinix customers whose distance home to the nearest service center is more than 30 km or more than 2 hours drive if using the vehicle. Of course, this service will be very useful for those who are really limited by this.

The service is integrated with maps and navigation features on your Infinix smartphone. So your location will be automatically detected by the system. If you are proven to have committed to falsifying data and pretending to be in a  remote location just because you want to receive services, of course your request will be denied.

That’s why those of you who want to contact the Infinix service center using this one method must really consider the main requirements first. With the high number of Infinix users at the moment, of course you have to  be  patient because there must bea special queue when booking this Pick Me Up service.

This service is certainly useful to facilitate your steps in improving the various Infinix products you have. But of course there are conditions that you must meet before doing so.

Terms and conditions of use of Pick Me Up service

Using Infinix’s pick me up service center service, it means that you have agreed to the terms and conditions imposed by the developer. If one of the conditions you have identified cannot be met, this one service is deemed not applicable to you.

Therefore, you must understand what the terms and conditions apply. Immediately, this is a further explanation of the terms and conditions of use of the Pick Me Up Service for customers using infinix products.

  1. The Pick Me Up service can only be used for those who have an Infinix product with a warranty. If the warranty has expired, this service is no longer valid.
  2. To obtain this Infinix service center, the seal of the product to be repaired must be intact. If it is proved that the seal is damaged, torn or has been repaired elsewhere, then your right to this service is considered lost.
  3. The LCD and touch screen of your Infinix smartphone remain intact. If there are fractions or damages, then your right to obtain such a service is considered lost.
  4. You must attach a product warranty card when using this service. Not only that, but you also have to attach proof of purchase receipt to the repair package.
  5. Attaching a photo of the final condition of the product will be sent to the Infinix service center. Photos must be emailed at the address provided by Infinix.
  6. Prepare a box or box to wrap your damaged Infinix device. Also, make sure to pack properly so that the Infinix product can avoid all kinds of bumps during the trip to the service center.
  7. Customers who can receive this service are those who have received a confirmation email from the Infinix Center and are approved for repairs immediately. After this period, the courier will immediately come to pick up your goods.

Make sure that you meet these requirements when you want to use the Pick Me Up service from the Infinix service center. If there is only one condition that you do not meet, of course the improvement application process you want will never be approved.

Conditions thatcannot be fixed withthe Get Me Service feature

As we discussed earlier, there are certain types of products that cannot be repaired in the service center through the Pick Me Up Service program or other service programs. You should avoid this situation so that your product can still be warranted and repaired until it is completed. Immediately here are several causes:

  1. The warranty period for the Infinix product you purchased has expired. If the warranty period is missed, Infinix will not be liable for any type of damage you experience.
  2. The damage you experience is due to human error. So it does not come from a malfunction of the engine or the Infinix smartphone unit itself.
  3. Your Infinix phone was repaired elsewhere before being repaired by Infinix.
  4. Damage caused by natural disasters.

But for those of you who have products with the criteria mentioned above, you can still get Infinix service center services. However, the cost of the service will be given after the repair process is carried out.

How To Download PIck Me Up Service Infinix

Please note, there are a number of steps you must take to use this Get Me Service. What you have to understand in advance is that Pick Me Up Service will take your product to a central service center. The operating time of this service is from  Monday   to  Friday, from 09.00  to 17.00 WIB.

The confirmation time required to receive news from the central infinix service center  is 1×24 hours. Follow these steps to get the best service on this service:

  1. Send an email toid@carlcare.com address
  2. Fill the email subject with: Pick Me Up Service Infinix – (Your City)
  3. Fill in the following data in the email you sent:

3.1  Full name

3.2  Full address

– 3.3 No HP

3.4 City/County of Residence

3.5 Your  area’s   Zip Code

3.6 Product pickup hours

3.7 Types of infinix smartphones you have

3.8 IMEI number  of your Infinix product (15 digits)

3.9  Product colors

3.10 Types of damage your product experiences

3.11 Images of the condition of HP and  other devices will be sent

If you have completed these data. Infinix will immediately give a response within 1×24 hours. The Infinix courier will then pick up your damaged product and take it to a service center for repairs.

If you would like to inquire about the repair process and other information regarding the Pick Me Up Service you use, you can visit our official website at www.carlcare.com or by calling the official Infinix service center number   at 081807921583 and sending an email hotline.id@carlcare.com.

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